Astrill VPN Review

The company that offers Astrill VPN was only founded in 2009 by a young and ambitious team that saw the opportunity to take over the VPN market. After only a year of operations, Astrill already expanded and plans to dominate the US and UK markets where more and more people are demanding privacy for their information and unmatched security feature that only a virtual private network can provide.

3 years in the industry and Astrill already has a huge number of loyal customers. Since the company started offering reliable VPN service, it quickly rose as one of the most renowned VPN providers. The service is compatible with all the major operating systems such as Apple’s Lion OSX, Google’s Android, and Microsoft’s Windows. Astrill just recently upped its service offering by expanding its target reach further. It now operates in 49 countries across North America and Europe, with more than 163 servers and 74,124 IP afddress at their disposal.

Here at VPN Creative, we’ve basically explored and tested almost all VPN services available today. We would like to share our review regarding the overall performance of Astrill VPN. Read this Astrill VPN review to find out why is this VPN provider has what it takes to compete with reputable VPN companies.

Astrill VPN

What we love about Astrill VPN

Astrill VPN provides a way for people to go around their daily businesses without having to worry about falling into the traps of cyber criminals. A VPN simply allows users (or devices) to send and receive information in an encrypted form which gives the opportunity to securely access any information from anywhere in the world.

Astrill VPN uses a state-of-the-art military-level encryption technology to code all data requests that leaves a device giving hackers a run for their money. Unwanted third parties wouldn’t have a chance to determine your actual details. Only you know the exact location from where you are accessing the Internet.

However, without a VPN, you are surely exposing yourself to the entire cyber community. Might as well broadcast your personal details, besides, it’ll just take a few minutes before hackers get access to your system.

In addition, Astrill VPN does not only offer the standard VPN service that are very much the same from other VPN service providers, but it also offer new add-ons features such as video accelerator, WebCache, IP filtering, etc. Since the servers are located in 49 countries, users can be assured that they are getting a great deal!

Another plus point for Astrill VPN is the ability to access VOIP and P2P applications (such as Skype) without any restrictions. Other VPN providers don’t tolerate torrent downloadings because of some legality issues.

What we don’t love about Astrill VPN

Compared to more prominent VPN names, Astrill VPN service doesn’t come close to the reliability of its competition. There are VPN providers that offer much better VPN services for the same or even lower price range.

As much as we’d like to love and recommend Astrill VPN, it’s simply not quite as good as Hide My Ass! Pro VPN. We’d recommend you to check out our reader’s favorite choise on the VPN Provider list.

Astrill VPN: Is it a good-enough VPN service?

If you subscribed to a VPN today, particularly with Astrill VPN you are sure to enjoy increased internet security, an anonymous internet identity and a tool that can bypass all internet censorship. VPN plan starts as low as $5.83/month. Subscribe to a multi-month plan and avail of big discounts.

In conclusion, if you never want to have even the slightest experience with Internet fraud, or have the confidence to pay for anything you buy online without your personal and bank account details being stolen, then consider signing up with Astrill VPN. The company will surely give you exactly what you need.

31 thoughts on “Astrill VPN Review

  1. Is there any way to improve the speed in peak hours? due to slow speed, cannot get good voice quality on skype. Overall, you are good among others.

  2. Why so many people are complacent about AssTrill ?
    Chill spammer, it’s just an ordinary VPN, deal with it.
    It takes a lot of effort to stand on the level of Express,, Pure or Nord.

  3. Astrill is not a perfect VPN. Just like other VPNs, I also experienced difficulties a few times, especially with speed. But their customer support is dedicated on what they’re doing. They always help with promptness.

  4. This time, Astrill has earned a happy customer here…
    And that’s me 🙂
    I have been using Astrill since 2012.
    During this long time, I have faced connectivity issues and sometimes settings issues but they all got resolved upon asking their support.
    So, when I conclude it all then my good experience with them is way more than the bad experience!
    They are always up to finding solutions for me, I must say!
    I will surely recommend others to go for it…

  5. Astrill is the absolutely WORST VPN service option if you are in China. Their customer service IS TERRIBLE. I have been waiting online for over 30 hours for support. They said they would promptly log on remotely to help, but I have been waiting over 5 hours after connecting to TeamViewer and sending them the connection code.

  6. ASTRILL CUSTOMER SERVICE SUCKS
    They ignore all your refund related questions
    and quite frankly, the only thing they ever respond to you with is with technical solutions for problems you didn’t even ask. I’m better they use automated messages to reply to everyone based on keywords in the ticket.

  7. Astrill for iOS has not worked in China for over a month, they say an update is due this week. Astrill for windows has been hit and miss for the last couple of weeks with no UK servers currently available. Very few of the other servers are working in China either – takes a while to find a server that is working in China and when connected speed is appalling. Will wait for a week or so to see if they can fix these issues. Astrill has been pretty good for me up to now but unless they can resolve these issues its a fairly useless and frustrating VPN for use in China.

  8. it doesn’t work in China at all!!!! don’t use it! don’t buy it! they won’t refund you even if you have problems that they cannot solve

  9. ASTRILL is the worst VPN service that i never had

    this guys sucks and all the service sucks, there are problem every months and now after asking the refund they are not even replying to my problem,

    it’s almost 1 months that i can not use the service because they are not able to solve a problem
    SO right now is from 2 weeks that i’m waiting for a feedback and my refund.

    they are able to sell service ask money but not even to give a feedback to a email.

    I hope to never find again a service like this.TRUST ME BAD EXPERIENCE

  10. I have been using it for 2 years here in China. Recently the connection is really bad. I am using other free services which are much better. The online help you get from Astrill is of no use. They also made a new update that is not working. Stay away from Astrill if you are in China

  11. Using Astrill VPN for 2 years, never had any issues with their Service But from past few days their service is Down on IOS Devices that let me down. But After talking to their support Agent, i am quite hopeful that this issue will be resolved soon.
    Overall, Best VPN Provider with great Customers Support Service.

  12. it’s really amazingly.The servers are so stable and enough.There is no restrictions like security,video stream and etc.Stealth mode is useful to avoid throttling by isp.Now things are going on well.

  13. Astrill is amazing! Been using them for a month or so, and it is very fast and stable. I have been connected for 49 hours so far, without any issues. Also, it is the only VPN that can get me 350mbps internet speeds. PIA, HMA, Torguard cannot get above 50mbps for me. Also, they offer so many servers. Astrill has very quick support, and are just great in general.

  14. I’m using Astrill for 6 months and no problems so far. Can use it on PC and my phone at the same time with one account. Streaming speed is good, no buffering when streaming Netflix in HD. Really pleased with the service quality. Just once contacted support and they were helpful. Not sure why some say they are not friendly, in my opinion they are ok and solved my problem really quickly. Really recommend this VPN.

  15. I was a paid customer. Astrill ran a 50% Black Friday discount – so I purchased TWO (2) years of service and one year of At Home plan.

    Long story short, a year later they terminate my service telling me the account expired, and furnishing a bogus invoice that has no mention of the At Home Plan (which was paid for an received) nor the second year.

    Tried for 2 MONTHs to plead the case only getting stonewalled and ignored. Documentation proving payment, documentation proving the services that were purchased differed from the bogus invoice furnished….

    One support rep (who terminated the account) throwing insults throughout the process and enjoying the termination process. Bad scene. DO NOT BUY.

    BTW – your pricing for 12 months seems a bit off in the post.

    1. We apologize for the inconvenience.
      We do not charge automatically and neither create invoice from our end without customer’s permissions.If you face any issues or your service was terminated without any notice, you can send an email at [email protected] and our billing department will certainly let you know the reason and further procedure to be done.
      We are always here to assist you with all your Astrill related issues and queries and we would like to extend our apology if our support team was not helpful as expected.

  16. I will say that when Astrill is working, it works well. It’s fast and effective. However, it’s been extremely unreliable. Every so often it will just stop working, and for amount of options they have for customer service, it’s remarkably hard to get someone to talk to. And they have never offered me a solution that has come close to fixing the problems I’ve had with their product. It seems their service people are paid for the sparsity of their emails, and not the quality of their service. To avoid frustration, I would avoid Astrill.

    1. We truly apologize to hear that our service is not reliable for you at the moment. We offer 24/7 Live support via Calls, Chats and Emails. We request you to please contact our Technical support team so that they can check the issue and you could be provided with remote desktop assistance by our technical team to remotely fix the issue for you. We are here to assist you with all your Astrill related queries so provide us with the details of issue that you are facing and we will fix it for you. Feel free to write to us at [email protected].

  17. Astrill are cheaters, don't sign up with them, after they have your money you will not get any service from them and the support will just tell shit and cheat you.

    1. We truly apologize if you faced any issues while using our service.
      Astrill assures to provide you the service which you paid for and we try our level best to live up to our customer’s expectation.If you are not getting a proper service, you can either contact us via call, Live chat or email and report us the exact issue so that we may provide you with solutions, alternative methods to connect or if you face issue on desktop device we can also provide you remote desktop assistance to fix the issue from our end.

    1. I have to disagree about HMA, I found their service completely unreliable continually dropping out, proved to be extremely unreliable. Have been with Astrill for 1yr and have only experienced 1 major drop out, which seemingly was to do with a cyber attack on their servers.

      They extended my membership by 1 week to compensate for the outage, which was fair.

      Everytime I have spoken to Astrill they seem to give me a factually correct & helpful answer, not overly friendly, but business like which is fine with me. I seem to get value for money for the service provided, nothing is perfect.

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