Best VPN for Customer Service

A VPN, or Virtual Private Network is a great tool for unblocking restricted content on the Internet and it also provide superb security features for private browsing.

One of the criteria that people look for when shopping for a VPN service is how good the company’s customer support is. It’s not enough that a VPN provider offer amazing VPN connections. It should also be able to offer a dependable and reachable customer support service that is readily available round-the-clock to assist customers with their all their concerns.

Many VPN service providers claim to offer 24/7 support. It turns out though that a lot of these VPN providers inevitably disregard quality customer service assistance. The best VPN services should come with an amazing customer support too. The more accessible the support is, more reliable the VPN service will be.

The Best VPN Customer Service

In this award, we’re looking for the best VPN providers that offer the best possible customer service experience. To come up with the top five list of the best VPN customer services, we have tested the customer support and technical expertise of various VPN service providers.

As a VPN user and customer, you deserve a quality product and aftersales services. Below are five of the most dependable VPN customer support services that you can rely on. These recommendations are based on our experience testing which among the top-rated VPN companies provide the most responsive VPN support teams.

Private Internet Access

Private Internet Access, or PIA has one of the most responsive customer support services in the entire VPN industry. PIA’s support team was quick to answer our queries and provided concise information. PIA offer support via live chat and ticketing system. The company also has a library of articles, tutorials, troubleshooting and general information pertaining to the VPN service.

As far as VPN connections is concerned, PIA provide top-notch services for affordable prices ($6.95/month) which makes it the ideal VPN service to subscribe to.

Read our comprehensive Private Internet Access review.


NordVPN claims to be the world’s most advanced VPN service and is rightfully so given its reputation for providing top quality products and aftersales service experiences. While its live chat function is not available 24/7, you can still expect a quick response by submitting your queries via ticketing system. Users may also contact support via phone which is nice since not all VPN companies publicly post their phone numbers online or elsewhere.

NordVPN charges $10.10/month – in return users get logless connections, full access to the company’s global network, friendly and responsive support and freedom on the Internet.

You may read our review on NordVPN here.


PureVPN is considered as one of the best VPN services. Aside from quality VPN services, one of PureVPN’s selling points is its customer service. A reliable 24/7 live support function is available to anyone who has queries, issues or clarifications about the service. Support tickets, email queries, phone calls and forum posts are also some other ways to connect with the support team.

What we love about its support service is the politeness of the representatives. For a monthly subscription fee of $9.95 plus a friendly support, no doubt PureVPN is gaining more and more customers.

Our review on PureVPN is published here.


StrongVPN provide high speed connections, unlimited bandwidth and highly encrypted VPN channels. Its 24/7 live technical support is just as impressive as its main VPN offering. We are extremely pleased with StrongVPN’s customer support. StrongVPN is an extremely good investment for the price that starts at $7/month.

Signing up for an account can be a bit confusing though. However, with an excellent customer support potential customers should be able to purchase the right product or package in no time.

Here’s our take on the StrongVPN service.


VyprVPN is a VPN service provider that offer great VPN connections and high-quality customer support. A 24/7 live chat function is available but it does take a while to reach a support representative. Once you get to talk to a representative though, all information they will provide you will be very helpful to your concerns.

VyprVPN offer live chat feature, email and ticket support systems. Priced at $9.99 per month, VyprVPN is above the competition in terms of overall VPN services and responsive support.

Read our comprehensive VyprVPN review.