According to a blog released by a UK-based IT consultant, the hugely popular line of Smart TVs released by LG over the past two years may be sending back more data than the company knows what to do with.
In the post, the man known only as “DoctorBeet” claims that his TV had been sending channel and device data back to the manufacturer, even though he had already opted to turn the transmissions off when he first set up the LCD.
When asked about the issue, LG was upfront in their dedication to its users privacy and made sure to address each concern raised by the blogger:
“Customer privacy is a top priority at LG Electronics and as such, we take this issue very seriously,” said a spokesman.
“We are looking into reports that certain viewing information on LG Smart TVs was shared without consent. LG offers many unique Smart TV models which differ in features and functions from one market to another, so we ask for your patience and understanding as we look into this matter.”
Mr Huntley said he had first come across the issue in October when he began researching how his Smart TV had been able to show his family tailored adverts on its user interface.
Digging through the TV’s menu system, he noticed an option called “collection of watching info” had been switched on by default, and seemed to continue to communicate with central servers even after it was turned off.
Whenever you use a device that is automatically sending data to and fro on foreign servers across the net, you should have blocks in place which prevent any valuable information from being traced back to your home. Thankfully VPNCreative has dozens of handy tutorials that can help you configure and secure your routers to prevent this kind of malfeasance, and protect anyone in your home who might think flipping through the channels on a lazy Sunday is as harmless as it seems.